Competition Terms and Conditions

  1. The cost of each ticket for each given raffle is set at the time the raffle is announced. You may purchase more than one ticket. Payment to enter the raffle must be made upon transaction.
  2. No tickets can be sold to, on behalf of, or for a person under the age of 16 years. The Promoter reserves the right to carry out age verification checks. If a ticket is sold unknowingly to, on behalf of, or for a person under the age of 16 he/ she will be exempt from the raffle and will forfeit his/her prize and the stake will be returned.
  3. The Dream Bike raffle is open to all UK residents over the age of 16.
  4. To purchase raffle tickets online entrants must be residents of Great Britain (only) and 16 years of age or over. This means that online entries will not be accepted from Northern Ireland, the Channel Islands and BFPOs.
  5. The raffle draw will take place at a set date and time advised at the start of the raffle or sooner should the tickets sell. In such a case all entrants will be notified by email and SMS at least 4 hours before the raffle draw.
  6. All monies raised by this raffle will support the activities chosen by Dream Bike Society.
  7. Participation in this raffle can be made by payment by debit card, where entrants will be notified by email and SMS of their ticket numbers
  8. Raffle tickets will be entered into the draw only when the whole payment is received.
  9. Delivery time of the prize is quaoted at the time of promoting the raffle as an estimate and is not an actual delivery date, this estimated date is based on advice by the supplying retailer (bike shop). This actual delivery date of the prize will be confirmed only at the time the winner confirms an order with the supplying retailer. Should this date differ to the estimated delivery date in raffle advertising then Dream Bike is not oblidged to offer an alternative prize. The winner can however discuss with the supplying retailer an alternative prize but Dream Bike would not be part of that negotiation.
  10. The Promoter cannot accept CAF payments for raffle entries and all CAF payments will be treated as donations.
  11. The Promoter accepts no responsibility for raffle tickets which are lost, damaged, illegible or from which the prize-winner cannot be identified, or for any technical failure or event which may cause the competition to be disrupted or corrupted.
  12. Any ticket entries received after the closing date may miss entry into the draw and therefore will be refunded.
  13. Raffle tickets will be drawn randomly.
  14. Prizes are to be announced in as clear as possible detail before the raffle is live for entrants and any changes to minor details of the prize are not the responsibility of Dream Bike Society.
  15. The result of the raffle draw is final. No correspondence will be entered into.
  16. Please keep the ticket or allocated number as proof of purchase.
  17. Where The Promoter is unable to contact a prize-winner so that a prize remains unclaimed for six months following The Promoter’s first attempt to notify the prize- winner, The Promoter may apply the prize as it sees fit, including re-offering the prize in future raffles.
  18. All winners are required to co-operate with The Promoter’s right to publish their win as and where deemed appropriate, and to provide proof of age when requested.
  19. In the event of an error, howsoever caused, whether a printing error or otherwise and whether obvious or otherwise, which affects the competition in any way, The Promoter reserves the right to administer the raffle as though the error had not occurred. Where The Promoter deems it appropriate and/or feasible it will notify entrants of the error.
  20. Should a raffle prize no longer be available for any reason or need to be changed/ cancelled the entrants will be notified by email before the scheduled raffle draw date. The entrant will by default be moved to a raffle for an equal or greater value prize or be able to request an full refund including the admin fee applied when entering the raffle. The original raffle draw date will not be applied to the alternative raffle.
  21. Failure to comply with any of these rules may result in the disqualification of the entry. The Promoter reserves the right to disqualify any entry at their absolute discretion.
  22. The Dream Bike raffles are subject to the laws of England and Wales.
  23. The Promoter’s decision in all matters relating to The Dream Bike Raffle. Dream Bike Society operates a complaints and disputes procedure which is available by post on request. All complaints and disputes will be handled in accordance with the procedure. If your complaint relates to the outcome of your raffle transaction and cannot be dealt with by Dream Bike Society complaints procedure to your satisfaction, you have the right, free of charge, to have the matter referred to the Independent Betting Adjudication Service an independent organisation offering alternative dispute resolution (“ADR”) services. Referral of the dispute to an ADR entity will not restrict your right to bring proceedings in respect of the dispute in a court of competent jurisdiction.
  24. All entrants full names will be displayed on the list of ticket numbers which is sent by email and text message (with a clickable link) to all entrants. A clickable link is also displayed on the Velo29 Events Facebook page.
  25. The raffle draws take place live on the Velo29 Facebook page and the winner’s name will be read out live and then we will phone the winner live on air to advise of the result of the draw. This video will remain on the Velo29 Facebook page. No other details other than First/Last name and ticket number are visible to other entrants. Where more than 1 ticket is purchased for each raffle this is visible in the ticket number lists.